SNS 24: 808 24 24 24

Updated on April 2021

Rector´s Message

Work safely at Universidade Portucalense

Sebastião Feyo de Azevedo

2nd november 2020

Dear Students,

Last September 9th, I sent to all the students that were starting their work a ‘start of the 2020-2021 school year’ greeting, in which I stressed that we would work in an organized manner and, mainly, in safety.

Today, having the new students started their activities, I want to reiterate, now to everyone, this certainty that we will continue to work in an organized and safe way.

It is very clear, and we all feel it, that we are experiencing a second pandemic wave that threatens us. These days we have seen a continued increase in cases of infection in Portugal, as in the rest of Europe. The Government has just adopted a new set of measures with the objective of halting this advance of the pandemic.

It is very clear, and I hope you all realize, that our organization and the committed attitude of all collaborators, both teachers and non-teachers, of the UPT is not enough, as government measures are not enough:

Your active collaboration is essential, with strict respect for and compliance with the whole set of fundamental preventive measures, widely disseminated in the UPT and in the media, for us to be successful in this fight aimed at reducing contagion by SARS-CoV-2.

I invite and urge everyone to read and review all these well-described measures on the UPT Portal (at, but here are some recommendations:

  • Permanently use a mask at the UPT facilities, inside and outside buildings, except during the period strictly necessary for food consumption.
  • Maintain the greatest possible physical distance at all times.
  • Wash or sanitize your hands frequently, before and after classes, meetings and other social contacts.
  • Use the appropriate respiratory etiquette in your behavior, particularly when coughing or sneezing and if you decide smoking.
  • Sanitize equipment, especially keyboards and mice, before use.
  • Do not share personal items, including cell phones and personal computers.
  • Avoid clusters of people and unnecessary social contacts.
  • Join and participate in the COVID Stayaway Network, supporting COVID-19 screening.
  • In the event of symptoms, however slight, or in case of close and unprotected contact with a person infected with COVID-19, do not go to the place of study or work and contact SNS24 Line tel.: 808 24 24 24 to know what to do.

Academic greetings, with wishes for an excellent year in Universidade Portucalense,

Sebastião Feyo de Azevedo, Rector


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How to protect yourself?

Frequently wash your hands with soap and water

When coughing or sneezing cover your mouth and nose

(with your forearm or with a tissue paper that should be place immediately in the bin)

Always wash your hands when you blow, sneeze or cough

If you returned from an affected area, avoid contact close with people

Be aware of symptoms / risk factors.

(cough, fever, shortness of breath, recent travel to/from affected areas)

When in doubt or in need of assistance please call SNS 24

808 24 24 24


Coronaviruses are a family of viruses known to cause disease in humans. The infection can be similar to the common flu or present as a more serious illness, such as pneumonia.
The new coronavirus, called SARS-CoV-2, was identified for the first time in January 2020, in the city of Wuhan, China. This new agent had never been identified in humans before, and it caused an outbreak, in Wuhan, of a disease called COVID-19. The source of the infection is still unknown.
The route of transmission is still being researched. Person-to-person transmission has been confirmed, although no further details are known.
Infected people may experience signs and symptoms of acute respiratory infection, such as fever, cough, and difficulty breathing. In more severe cases, it can lead to severe pneumonia with acute respiratory failure, kidney and other organ failure, and may lead to death. The disease incubation period can vary between 2 to 14 days.
Treatment for infection with SARS-CoV-2 is directed at the signs and symptoms presented.
In affected areas, the World Health Organization (WHO) recommends hygiene measures, respiratory etiquette, and food safety practices to reduce risk of exposure and spreading of the disease:
  • Avoid close contact with people with respiratory infection;
  • Wash your hands frequently
  • Adopt respiratory etiquette measures: cover your nose and mouth when sneezing or coughing (with a tissue or elbow, never with your hands; always throw the tissue in the trash);
  • You should wash them whenever you blow, sneeze, cough or after direct contact with sick people
If you have a fever, cough, and difficulty breathing and have recently returned from China or contacted a probable or confirmed case of COVID-19, call the NHS hotline “SNS 24” (808 24 24 24) and follow the guidance of health professionals.

You must immediately go to the indicated isolation area and inform (in person or by phone) the responsible person defined in the entity where you are. Once in the isolation room, you must put on the protection mask, contact the SNS24 line (808 24 24 24) and follow the instructions indicated. For more detailed information, see the Plano de Contingência da UPT.

If you have returned from an area of active community transmission in the last 14 days and have no symptoms, you should take measures of respiratory etiquette and social distance. You should maintain academic or professional activities, with self-monitoring of symptoms, such as fever, cough and difficulty breathing. If symptoms appear, you should immediately call SNS24 808 24 24 24.

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